Skinnovate phase 1: Reducing the Dermatology waiting list through redesign of internal systems.
Lenane, P.; Wolinska, A.; McFarlane, A.; Klotzbach, L.; Manning, S.; McGuirk, M.
• In September 2020 there were 3736 patients waiting for a
Dermatology Outpatient Appointment. Routine patients were waiting
up to 2 years to be seen and there was 2000 patients on the waiting
list with no appointment.• The referral and triage process was variable and disjointed with
individual waiting lists operated by each Consultant. This resulted in
variation in wait time for patients, lengthy routine wait lists without
appointment dates and an underutilisation of capacity in the system.
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